Creative Direction, UX
Kalo is leading the way in freelancer management, working with some of the biggest global brands including Thrillist, Airbnb and Expedia to manage their external workforce from onboarding through to payments.
At Kalo, I’ve led the design of a dramatically more scalable product as the company has seen significant growth – now with hundreds of teams using the web interface to manage thousands of freelancers daily.
I’ve been responsible for using data in our design process to help drive decisions, adopting user research and spending time speaking to our users. I’ve also defined and evolved our design system.
Another key part of my role at Kalo has been focused on hiring many talented people to work on design, user experience, and other product roles for both our London and San Francisco offices.